SHAME ON LIQUIDATION.COM - SHAMEFUL SERVICE- WRONG PRODUCTS- POOR CUSTOMER RELATIONS

We recently won a bid at Liquidation.com of merchandise that when received was not from the same category that it was ordered from. A simple mislabeling of the product. If somebody would of looked in the box,maybe not even happen. Simple mistake.
I opened up a dispute and sent pictures, over a week later they ask for more pictures, no problem ,I sent them the next day, even though it took them over a week to look at 3 pictures, I don't know maybe they were studying them real good.
A day later I get an email saying that I was too slow sending them the pictures and the dispute was denied.

BASICALLY LIQUIDATION.COM SAID F*** Y** WE GOT YOUR MONEY AND WE DON'T CARE IF OUR F**-UPS COST YOU MONEY - TOO BAD SUCKER.

So I am out $400 and have a house full of junk I have to store for evidence for a lawsuit.

What are your experiences with this company?

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Tell us what you think in the comments.

LIQUIDATION.COM - GOOD OR BAD?

Liquidation.com, what do you think about that company? Have you used bid on their auctions? I have participated in a few, they auction part seems fair and reasonable. I like the 3 minute extensions that keeps it fair, no sniping!
The web site is simple and easy to follow, plain and solid, I like the way it works.
The selection is pretty broad and is from new to salvage, trucks to computer parts. just about anything can be found here. I keep looking for Brittney Spears to come up on a salvage auction, but fortunately not yet!
The pricing seems fair for the most part, some of the sellers need a reality check, when you add the $40.25 minimum s&h charge their product are sometimes priced at or above retail! But WE are supposed to be smarter than that!
The main complaint I have about this company is their packing! It looks like it was done by untrained chimps! just thrown in the box, like you empty a trash can, no attempt at all to put heavy articles on the bottom! I mean look at the auction pictures of some of the boxes! No respect for the items you are going to spend $100's if not $1000's on, its like it's trash to them. When it arrives the UPS guy complains because the boxes break and they look like deflated brown beach balls instead of boxes!
The shipping is fast, reasonable, and well tracked.
Overall, if they would train the packers to respect the merchandise, this would be a good place to bid!

SIMPLEX? OR IS IT WAY TOO COMPLICATED?

What do you think of SIMPLEX? Did you pay the $19.95, just to get a phone call? It costs $19.95 plus $150.00 and a monthly fee of almost $50 just to get some prices to compare and then you just get a little list. It costs $500+ to get the big list plus a monthly fee.
Is it worth the gamble to just throw money in the dark hoping that it is competitive? Almost $220.00 before you can even compare what they have!
I think Simplex is too complicated and risky.